An item is missing from my shipment.
Rest assured; you will never be billed for extra shipping charges if we have to split your shipment. As soon as your items are ready to ship, they will be sent to you. You will be notified, via the email address you provided when placing your order, if an item in your order has been placed on back-order or if there is any significant delay.
If you are unsure of the status of part of your order, please email us.