Purchasing Lenses and Orders

  • Why should I be a registered user of Extreme SFX

    Why should I be a registered user of Extreme SFX?

    When you place an order with Extreme SFX you can choose to checkout as a guest or login as a registered user.  What is the difference and why should you register an account?

    Register an account with Extreme SFX and save time!

    Register for future convenience - 
    As a registered user your info is saved to make your checkout time faster and easier.  Next time you want to place an order just login and breeze through checkout!  You can also store multiple shipping addresses in your account.

    As a registered user you will have easy access to your order history and status - 
    You can easily access info on your past orders like what brand or color of lenses you ordered previously.  You can also view the status and check the tracking of your order.

  • What you need to know before purchasing Halloween or Theatrical Contact Lenses

    What you need to know before purchasing Halloween or Theatrical Contact Lenses

    Halloween or Theatrical contact lenses are a great addition to any costume, or even just to wear for fun!  Shopping for can lenses be confusing, to make sure you are getting the right lenses for your eyes, and the most bang for your buck, check out our handy guide below!

    Before You Buy

    Have a Valid Prescription for Contact Lenses: The FDA considers all contact lenses medical devices, this includes Plano (0.00) lenses.  All contact lenses including Plano lenses, also known as nonprescription contact lenses can only be sold with a prescription from an Eye Care Professional.  Even if your eyes do not need vision correction, you are still required to see an optometrist and obtain a valid prescription before purchasing any corrective or non-corrective contact lenses.

    Know Your Base Curve and Diameter:

    All of our lenses state what Diameter (Dia) and Base Curve (BC) they are in the "Additional Information" section of the product page.  Make sure to check this information carefully to be sure you are ordering the correct size for your eyes.  We do not not ship out lenses in a specific size based off your submitted prescription or Eye Doctor's information, we use this information for prescription verification purposes only.  If your eyes require a different size than the desired lens is available in please submit a Customer Service Ticket and we will do our best to help you.  Please note that we do not make custom or specialty lenses.

    Contact lenses come in various styles and sizes and not all contact lenses are not suitable for everyone.  It is helpful to have this lenses information available for your Eye Care Professional when you go in to get your contact lens prescription.  On each product page under Additional Information is listed the following lens information:

    • Base Curve
    • Diameter
    • Materials
    • Lens Type

    Ordering The Correct Number Of Lenses

    Most of our Colored Contact Lenses are sold as pairs, however a few styles are sold as single lenses.  Listed next to the price on each product page is exactly what is included for the price stated.  Most of our Halloween and Theatrical lenses are sold as Single Lenses.  This gives our customers the convenience to mix-and-match lenses for countless style options.

    • Per Lens - Means that the stated price is for One Single Lens.  One Single Lens is just one (1) lens for one eye.  If you would like to purchase a pair of lenses you must enter "2" in the Quantity Box.
    • Per Pair - Means that the price is for a Pair Of Lenses.  A pair of lenses consists of two (2) singles lenses, one lens for each eye.  Enter "1" in the Quantity Box to purchase a Pair of Lenses.

    Choosing The Correct Prescription

    Power refers to the strength of vision correction for contact lenses.  Measured in diopters, it is scaled in 0.25 increments and is always preceded by a + (plus) or a – (minus).  Plano lenses have no vision correction at all and are meant for those who do not require vision correction.  Plano color contact lenses can be worn for cosmetic purposes in conjunction with prescription eyeglasses.  If you want non-corrective color contacts, please select the Plano (0.00) option when purchasing your lenses.

    Some of our Prescription Colored Contacts come with the option to choose different prescriptions for each eye.  Some of them come packaged with the same power per pair of lenses. Below the Price on the product page will be one of the following:

    • Power* with a Select an Option drop-down - Means that lens is only available as a pair of lenses with the same power.  If you need different powers for each of your eyes and you want a brand that does not offer this option, you must purchase two pairs, one of each prescription.
    • Right (OD)* and Left (OS)* each with their own Select an Option drop-down - Means that lens has the option to be purchased with different powers per eye.

    Purchasing Your Lenses

    Submitting your prescription information is very simple.  Once you have added your desired lenses to the shopping cart, proceed through the checkout system.  In the Order Review section of the shopping cart fill in your Eye Care Professional's Information (name and phone number) and we will verify that your prescription is current and valid. We do not not ship out lenses in a specific size or prescriptive power based off your submitted prescription or Eye Doctor's information, we use your Eye Doctor's information to verify that you have a prescription for contact lenses and we ship you exactly what you order.  If you need prescription contacts be sure to choose the correct power when ordering your lenses, if you need non-prescription contacts choose "0.00". Verifying your contact lens prescription takes a minimum of 24 hours. Once verified, your order will be processed and shipped.
    The FDA now considers all contact lenses medical devices; this includes Plano (0.00) lenses and can only be sold with the involvement of an Eye Care Professional. Due to new Federal law it is required that you, the customer, see an eye care professional and obtain a valid prescription before purchasing any corrective or Plano contact lenses.

    Return Policy

    When you first receive your lenses check them out through the vials or blister packs before opening them.  If you are unhappy with the lenses please submit a Return Ticket.  Returned item(s) must be unopened with all seals intact.  Due to health and sanitary restrictions our Return Policy states we are unable to issue refunds unless the lens vials/blister packs are still sealed, so be sure that you are happy with your lenses before opening them.

    Wear, Care and Safety

    Click Here for Step-by-Step Lens Care and Instructions
    Step by step instructions on how to disinfect,  insert, remove, clean and store your Halloween and theatrical contacts.

    Click Here for Tips for First Time Lens Wearers
    Lens wear schedule for first time wearers, and healthy lens wear guidelines.

    * These are basic guidelines and helpful tips and are intended for informational purposes only.  Always follow your Eye Doctor's instructions for proper care and use of your color contacts.

  • My eyes do not require vision correction, do I need a prescription to order Halloween Contacts

    My eyes do not require vision correction, do I need a prescription to order Halloween Contacts?

    Yes.  Federal law mandates that all Plano (Non-Corrective) Contact Lenses are considered Medical Devices, and as such, require that you the customer visit an Eye Care Professional for an examination and obtain a valid prescription before being able to purchase any contact lenses.

    Submitting your prescription information is very simple.  Once you have added your desired lenses to the shopping cart, proceed through the checkout system.  In the Order Review section of the shopping cart fill in your Eye Care Professional's Information (name and phone number) and we will verify that your prescription is current and valid. We do not not ship out lenses in a specific size or prescriptive power based off your submitted prescription or Eye Doctor's information, we use your Eye Doctor's information to verify that you have a prescription for contact lenses and we ship you exactly what you order.  If you need prescription contacts be sure to choose the correct power when ordering your lenses, if you need non-prescription contacts choose "0.00". Verifying your contact lens prescription takes a minimum of 24 hours. Once verified, your order will be processed and shipped.

    We care about you and your vision. Eye exams are not that expensive and well worth the money you spend, considering the value of your eyesight. Anyone who would sell you plano contact lenses, disregarding the law, does not care about the health of your eyes. Please consider that when making your purchase.

  • I'm trying to place an order but my shopping cart just shows up empty

    I'm trying to place an order but my shopping cart just shows up empty

    If you receive a "Shopping Cart Is Empty" error message when trying to add items to the shopping cart this most likely means the browser you are on has cookies disabled.  To fix this issue please enable cookies and refresh your browser.  In order to make a purchase from Extreme SFX you must have cookies enabled on your browser. If cookies are disabled the site will not allow any items to be added into the shopping cart.

    What Are Cookies and How We Use Them

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

    *However, disabling cookies will prevent you from taking full advantage of the Extreme SFX website. In order to make a purchase from Extreme SFX you must have cookies enabeled on your browser. If cookies are disabled the site will not allow any items to be added into the shopping cart. If you recieve a "Shopping Cart Is Empty" error message when trying to add items to the shopping cart please enable cookies and refresh your browser.

  • I want to order lenses, what information do I need

    I want to order lenses, what information do I need?

    First obtain a copy of your Contact Lens Prescription from your Optometrist.  Even if you do not require corrective vision for your eye sight, under Federal regulations it is unlawful to sell any kind of contact lenses without a valid, current Prescription from an Eye Care Professional.

    Submitting your prescription information is very simple.  Once you have added your desired lenses to the shopping cart, proceed through the checkout system.  In the Order Review section of the shopping cart fill in your Eye Care Professional's Information (name and phone number) and we will verify that your prescription is current and valid. We do not not ship out lenses in a specific size or prescriptive power based off your submitted prescription or Eye Doctor's information, we use your Eye Doctor's information to verify that you have a prescription for contact lenses and we ship you exactly what you order.  If you need prescription contacts be sure to choose the correct power when ordering your lenses, if you need non-prescription contacts choose "0.00".

    Verifying your contact lens prescription takes a minimum of 24 hours. Once verified, your order will be processed and shipped.

    We care about you and your vision. Eye exams are not that expensive and well worth the money you spend, considering the value of your eyesight. Anyone who would sell you Plano contact lenses, disregarding the new law, only cares about making money, not the health of your eyes, besides, it is illegal. Please consider that when making your purchase.

  • How do I send you my Prescription

    How do I send you my Prescription?

    Submitting your prescription information is very simple.  

    Once you have added your desired lenses to the shopping cart, proceed through the checkout system.  In the Order Review section of the shopping cart fill in your Eye Care Professional's Information (name and phone number). We will contact your Eye care professional by phone and verify that your prescription is current and valid for the lenses you have selected. Verifying your contact lens prescription takes a minimum of 24 hours. Once verified, your order will be processed and shipped.

    Alternatively you can email it to us. Please be sure to list your name and order number in the subject line.

  • Are theatrical lenses sold as pairs or single lenses

    Are theatrical lenses sold as pairs or single lenses?

    Most of our Halloween and Theatrical lenses are sold as Single Lenses.  This gives our customers the convenience to mix-and-match lenses for countless style options.  However a few of our lenses are sold as Pairs.  Follow our handy guide below to ensure you are ordering the intended number of lenses.

    How to know if you are ordering a Pair of Lenses or One Single Lens:

    Listed next to the price on each product page is exactly what is included for the price stated.

    1. Click on the desired lens, this will take you to the Product Page
    2. Find the Price
    3. Next to the Price will be one of the following:

    • Per Lens - Means that the stated price is for One Single Lens.  One Single Lens is just one (1) lens for one eye.  If you would like to purchase a pair of lenses you must enter "2" in the Quantity Box.
    • Per Pair - Means that the price is for a Pair Of Lenses.  A pair of lenses consists of two (2) singles lenses, one lens for each eye.  Enter "1" in the Quantity Box to purchase a Pair of Lenses.

    Some of our Prescription Colored Contacts come with the option to choose different prescriptions for each eye.  Some of them come packaged with the same power per pair of lenses.

    How to know if you can order different powers per eye in a Pair of Lenses:

    1. Click on the desired lens, this will take you to the Product Page
    2. Find the Price
    3. Below the Price will be one of the following:

    • Power* with a Select an Option drop-down - Means that lens is only available as a pair of lenses with the same power.  If you need different powers for each of your eyes and you want a brand that does not offer this option, you must purchase two pairs, one of each prescription.
    • Right (OD)* and Left (OS)* each with their own Select an Option drop-down - Means that lens has the option to be purchased with different powers per eye.

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